MARKETING & SALES

MICE Vermarktungspaket für Hotels

What are your standard sizes and dimensions?


**All sizes are without feet. Inside dimensions on the doubles are per side.**

Overall

Single

  • Small 28” L x 21” W x 22” H

  • Medium 34” L x 22” W x 24” H

  • Large 40” L x 26” W x 30” H

  • XL 46” L x 31” W x 34” H

  • XXL 58” L x 32” W x 40” H

Double

  • Medium 64” L x 22” W x 22” H

  • Large 76” L x 26” W x 30” H

  • XL 88” L x 31” W x 34” H

  • Triple 95” L x 32” W x 30” H

Kennel with Shelves or Cabinet

  • Medium 64” L x 22” W x 22” H

  • Large 76” L x 26” W x 30” H

  • XL 88” L x 31” W x 34” H

  • Double 95” L x 32” W x 30” H

Double w/ Drawers

  • Medium 64” L x 22” W x 30” H

  • Large 76” L x 26” W x 37” H

  • XL 88” L x 31” W x 41” H

  • Triple 95” L x 32” W x 37” H

Inside

Single

  • Small 24” L x 18” W x 19” H

  • Medium 30” L x 19” W x 21” H

  • Large 36” L x 23” W x 27” H

  • XL 42” L x 28” W x 31” H

  • XXL 54” L x 35” W x 37” H

Double

  • Medium 30” L x 19” W x 21” H

  • Large 36” L x 23” W x 27” H

  • XL 42” L x 28” W x 31” H

  • Triple 30” L x 29” W x 27” H

Kennel with Shelves or Cabinet

  • Medium 40” L x 23” W x 21” H

  • Large 48” L x 33” W x 27” H

  • XL 55” L x 38” W x 31” H

  • Double 30” L x 29” W x 27” H

Double w/ Drawers

  • Medium 30” L x 19” W x 21” H

  • Large 36” L x 23” W x 27” H

  • XL 42” L x 28” W x 31” H

  • Triple 30” L x 29” W x 27” H

Custom sizes also available!!!




What size should I order for my dog?


First measure the kennel that your dog(s) currently live in. If they fit nicely in that size choose a DCT Kennel size that is about the same inside dimensions. If they have out grown their current kennel we suggest ordering one size bigger. For the height measure to the top of your dog's head while sitting and standing. Be sure they have an inch or two of clearance in the kennel. All kennels can be sized up or down to fit your dog or home however the max width is 32" and the max length is 95". Generally exterior doors are 36" wide, please be sure to measure the clear span on your entry door as well as any interior doors you will be taking the kennel through. Feel free to call us to talk about custom sizing before you order. We always want to be sure that your pup has plenty of room in their new retreat.




How do I order?


  1. Select the kennel size that best fits your dog's needs.
  2. Select the hardwood species.
    1. Rustic Beech has a good amount of knots and color variations
    2. Color Heart Beech has color variations but almost no knots
    3. Superior Beech is clear from knots and is an almost uniform color
  3. Once those selections are made, fill out the text boxes with your color and customization information.
If you have questions do not hesitate to call. We are available by phone, text or email from 8:00 am to 10:00 pm CST.




What are the different feet that you offer?


Our standard feet are - Short Round - 2" tall x 5" wide Short Square - 2 1/4" tall x 5" wide Portsmouth - 4 1/2" tall - 3 1/2" wide Modern Square - 3 1/2" tall x 4" wide Small Round - 1 1/2" tall x 2" wide Other options available upon request.




What are your payment terms?


We accept most credit cards and PayPal on the website, you will need to call us to pay by check or cash. Online you will need to pay for the kennel in full at the time of order. If you call to order or come to the shop you will have the option of paying in full or paying the deposit and having the balance due when the kennel is complete. If we are shipping your kennel it will need to be paid in full prior to shipping. Deposits are 50% of the kennel cost including options but excluding shipping.




How much does shipping cost?


All kennels ship via LTL Freight based on wieght, the cost of shipping will be determined in cart and ranges from $250 - $550. The kennel will come secured to a pallet and will be delivered to the end of your driveway or into your garage. These kennels are quite heavy so you will need to have a second person there to help you carry it in your house.

White glove delivery can be added for an additional $150. If you select this option your kennel will be delivered inside of your home, it will be uncrated and the shipping materials will be taken away. Time on site is limited to 20 minutes and kennel placement in your home is limited to the first floor.

Once your kennel ships you will receive a tracking number the carrier will call you to schedule a time for delivery. Due to the large size of the crate they do not deliver without a time window scheduled.

Local pickup is available and an appointment date and time is scheduled once the kennel is complete.




What if I want to cancel my order?


You can cancel your order and receive a full refund within the earlier of the first 30 days after ordering or up to the day before we start construction on your kennel, after that point you will only receive a partial refund of the purchase price less the deposit amount. Deposits are 50% or the total kennel cost including options but excluding shipping. After you order you will receive an email with an approximate construction start date and a time frame for completion.




What kind of warranty or guarantee do you offer?


We stand behind our kennels and work with you to resolve any issues you may have. If your kennel has defects from manufacturing please contact us immediately so that we can work with you to get the kennel repaired or replaced.

If your kennel has small cracks that appear in the wood or if your dog damages the kennel in some way please also give us a call. Those items are not covered under warranty per se but we want our customers to be happy and will do everything in our power to help get your kennel restored.




What are your kennels made of?


Our kennels are made of hardwood lumber and rebar or rolled steel. We finish them with your choice of oil based stain or pant and several coats of polyurethane for protection.




Will my dog chew the kennel?


While most dogs absolutely love their custom kennel furniture puppies have been known to occasionally nibble and sometimes chew on their kennels. We suggest that your dog be kennel trained before transitioning them to a wooden kennel. Although our kennels are made of hardwood they can still be damaged. Spraying the kennel with bitter apple also helps to deter chewing.





Ihre Vorteile

 

 

Das Basismodul beinhaltet folgende Leistungen:

 

  • Zwei Tage in der Woche aktive Kundenbesuche inkl. Fahrtspesen, in der Schweiz (ausgenommen Wochenende und Ferien)

  • Telefonisches Nachfassen der besuchten Kontakte

  • Erwähnung im monatlich erscheinenden Newsletter an potentielle MICE – Kunden

  • Listung auf der tom MICE-Homepage und Möglichkeit der Platzierung von Specials, Angeboten des Monats etc.

  • Individueller, monatlicher Informationsaussand bei Xing und LinkedIn

  • Presseaussand bei attraktiven Neuigkeiten des auftraggebenden Hotels

  • Beratung beim Schalten von Inseraten im MICE Bereich

  • Unterbreiten von Offerten in enger Zusammenarbeit mit dem angefragten Hotel

  • Individuelle Einladung zum Hotelbesuch von Seminarveranstaltern

  • Nachbetreuung der stattgefundenen Anlässe

  • Einmal im Monat Besuch und Berichterstattung (Reporting) beim auftraggebenden Hotelier:

    • Was lief gut - was weniger?

    • Erfolgsmessung

    • Neuigkeiten aus dem Hotel?

Basis-Modul

Hotels bis und mit 39 Zimmer


Pauschal pro Monat und Hotel: CHF 2'000.-




Hotels ab 40 Zimmer


Pauschal pro Monat und Hotel: CHF 2'500.-




Vertragslaufzeit


Die Vertragslaufzeit beträgt mindestens zwei Jahre und kann anschliessend auf 6 Monate im Voraus, auf Monatsende, gekündigt werden.





Hotels bis und mit 39 Zimmer


Pauschal pro Monat und Hotel: CHF 2'000.-




Hotels ab 40 Zimmer


Pauschal pro Monat und Hotel: CHF 2'500.-




Vertragslaufzeit


Die Vertragslaufzeit beträgt mindestens zwei Jahre und kann anschliessend auf 6 Monate im Voraus, auf Monatsende, gekündigt werden.





Preis

tom service ag

Zähringerstrasse 21

6003 Luzern

marketing@tom.ag

+41 41 368 09 91

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